AC Pros of Florida lived up to their name. The technician was on time, thorough, and informative, and it made for a pleasant experience– as pleasant as A/C repair can be. We’ll definitely refer and use them again if necessary.
When looking for an A/C company, the reviews I read were so outstanding, it was a no brainer. I couldn’t have been more pleased with the service rep, Chris. He was professional and answered all my questions as I watched him perform his duties, explaining to me what and why this or that. A very pleasant and respectful individual. I purchased a maintenance agreement, and for the service, it’s well worth it. I would highly recommend this company!
5 stars!!! I will never use another A/C company! Prompt, honest, and reasonably priced..
Kris was very knowledgeable and friendly. He was professional and courteous. We are very pleased with our service.
The AC Pros of Florida technician arrived on time and conducted a thorough examination of the A/C and heat pump system. This resulted in the discovery of a wiring problem, which was quickly repaired. The mis-wired circuit had caused the system to cool when it should be heating. It is now running as designed, heating and cooling as needed.
This is the second time we’ve used this company. Very fast response time. Honest, affordable, professional service. Don’t hesitate calling!
Tech named Adam was assigned to service my air conditioning unit. I had preventative maintenance performed. Adam inspected the unit first and informed me about the condition of the system and gave suggestions to what I could expect. Then he carried on the service. Adam was very respectful of my decision and did not push me towards buying extra products and services. I was very satisfied with his demeanor and decided to purchase the 2-service plan instead of the 1-service plan that I initially scheduled for. Overall my personal experience with Adam was excellent.
Great, friendly staff. Very polite and professional. Nice folks to work with.
Chris was our tech. This guy was great. He went the extra mile for us. Thank you, Chris. I would recommend AC Pros of Florida to anyone needing AC work done. They’re respectful from the first call to them to the end of the project.
Great service. Excellent job! My wife is super happy! Thanks, guys!
I called the office and set up an appointment. They were very understanding of my crazy schedule and fully accommodating. Kris arrived on time and was extremely thorough with his knowledge and service of my A/C unit. He even detected a few issues that could have been disastrous if not noted. Thank you, AC Pros of Florida and Kris for perfection and customer service.
It is veteran-owned and veteran-operated and the best company I have dealt with in my over 15 years in Florida. They gave me a fair price and a professional job. They say what they are going to do and do what they say!
Financing was a breeze. All their guys are really great people. Totally recommend!! Billy and Adam are both great guys who care about you and your comfort upfront about everything. Both Billy and Adam are my new favorite people. My AC is running perfectly, and I couldn’t be happier. I’ll never use another company again! AC Pros of Florida is the best!!!
Came same day and got our air back up and running very quickly. Highly recommend!
Adam was indeed a true professional. I would not hesitate to use this company again. Excellent communication with outstanding service.
Had to replace heating and air system. AC Pros of Florida tech, Adam, checked the unit out, and due to the age of 35 years, they had problems finding the correct motor. We decided it was best to replace the unit. We agreed on a price, and the unit was ordered and replaced. They provided minor extra work and parts with no extra cost. Thank You.
AC Pros of Florida will troubleshoot the unit, and when they find the problem, they let you decide what to do next to solve the problem, not work on it and give you the bill. They are also friendly and courteous. I will recommend them.
Professional, knowledgeable, and courteous. Hard workers. Replaced an AC unit for Morgan & Morgan, Tavares office. They worked through the night and got it done!
Arrived on time. Very professional. Very thorough. Cost was reasonable. I would recommend AC Pros of Florida to everyone. In Florida, you don’t want to mess around with your AC; we need it too badly.
The job was thorough. The men were considerate and polite. They cleaned up very well, and every part of the process was discussed in a manner easily understood. Replaced items were shown to me as were before-and-after pictures. Proper maintenance was discussed and possible problems I might have with my old system so I can prepare for anything that might go wrong with it before considering a replacement. I will definitely use AC Pros of Florida for replacing the unit and checking my ductwork this fall.
Exceptional thoroughness to solve my AC problem to my satisfaction. You don’t often see this in the industry!
Every person we dealt with by phone or in person was very responsive, prompt and courteous. They did the work quickly and cleaned up behind themselves. The price was competitive and paperwork was simple. We highly recommend AC Pros of Florida.
Very reliable service with clear communication. The job was explained and completed just as quoted. We will definitely recommend AC Pros of Florida!
I thought I was in need of a new A/C unit. Turns out my drain line was plugged. A different service said they had opened with air, but it wasn’t. Glad I went for another opinion. System is working great, fair price. Yes, 5 stars.
We bought a two-story in Florida, and the master bedroom was always the hottest room in the house. They came to my house and assessed the situation. Instead of trying to upsell me on a second unit or partitioning, they simply suggested adding another vent. They arrived on time, the work was done in 45 minutes, and they cleaned up after themselves. Honesty and punctuality win every time. They now have a customer for life.
I have recently had a repair to my AC unit. The unit is only 2 1/2 years old and was installed by a different company. I did not wish to use them again. So I contacted AC Pros of Florida, and from start to finish, I could not wish for a more professional company. Randy who installed the coil is a credit to the company. Also I want to thank the owners. They offered great service and gave me confidence and faith in the contractors. Thank you all so much. I highly recommend this company.
Great customer service. I made an after-hours call, and they were here within an hour, diagnosed the problem, and worked to correct it immediately. I’ve dealt with a few other HVAC contractors in the past and had concerns with what they were recommending, but not with AC Pros of Florida. Walt was great at explaining and showing what was wrong and what the options were to correct it. Honest and ethical company!
Our AC unit died yesterday. I called AC Pros of Florida at 4:45 on a Sunday, and by 5:30, a tech was at my house. At 9:30 today (Monday), they came back with a new unit. As of 3:45, we are sitting in our air-conditioned house. Thank you, guys! 5 stars.
Excellent service, friendly technicians and immediate appointments. I’m very happy with their service. I would recommend them anytime to anyone looking for experienced technicians. I called at 2 pm, and they were at my door by 4pm.
My A/C went out, and within 2 hours, Adam showed up & diagnosed the problem and had our A/C back up and running within an hour. He was very knowledgeable and willing to answer any questions we had. I would recommend using them for any A/C repairs. They are now our A/C team if we have any future troubles!
We have used this company for AC maintenance, and their service was very professional. Adam, the technician, explained everything in detail and fixed all the smaller issues other companies missed earlier. Overall great experience!
These guys do a great job. Chris has been our technician twice, and we are beyond pleased with the service and pricing. Honest company. I’ve had a few bad experiences with other AC companies in the area. It’s nice to finally have a company that’s trustworthy. Thank you, AC Pros, and thank you, Chris.
Billy is always just a call from any help needed! We first used him to service our system after the lines got clogged. He came out the same night we called and got us up and running for a minimal amount! He did tell us at that time he wasn’t sure how long it would be before we would need to replace the unit. Very upfront and tries to get the cost as low as he can without compromising quality and service. He just came to give us a bid on the new unit we need and was very thorough in letting us know exactly what would need to be done to get our house cool! Thank you, Billy, for great customer service!
AC Pros of Florida installed this unit 14 months ago. The tech, Adam, was professional and patient with all my unknowledgeable questions. What I thought was a huge problem, he explained what was happening and why. It was not a huge problem! He performed routine service and maintenance. Being this is the 2nd time I have used this company, I feel very confident that this is an upstanding business. He did not try to oversell me, and in today’s world, I greatly appreciate the honesty. I will use in future. Highly recommend!
Adam, the technician, was very professional and thorough in finding the cause of the water leak problem. I highly recommend this company’s services.
Excellent work, and they explained everything. Adam was great.
Excellent service!! Thank you Adam & Chris. My family and I are so grateful.
AC Pros of Florida is very professional and knowledgeable. My service technician, Chris, was amazing. Great work! Thank you. Their prices are very reasonable for the work that you receive. They are my new A/C company.
Very happy with the result. They fixed the problem within 10 min. We had another company there three times before, and they said the system was fine, but we had still major leakages; from the ceiling was dripping a lot of water. Now everything is dry.
Helped me out in a pinch. Great family-owned business. Very professional, and he explained everything in detail. I would highly recommend.
I don’t know much about AC units, other than to call a pro when I realize the system isn’t working (so pardon my layman’s terminology in this review). Our system wasn’t cooling at all, so I called AC Pros of Florida. The tech had me check a few things, and I mistakenly thought I was in good shape when the system turned on. However, an hour later, the house wasn’t cooling. Of course by now it’s the end of the day, but I reached out again. Billy didn’t have another tech nearby and choose to come over himself after normal hours to assess our situation — which he immediately recognized as the system had frozen due to low pressure. But he didn’t stop there… knowing how to get us up and running, Billy set to work defrosting the system and adding needed refrigerant. The system will need a more thorough check, but it’s working now, and I’m incredibly grateful for AC Pros’ professionalism. Not only was it GREAT service, but the cost was also exceptionally reasonable. They had me over the proverbial barrel and didn’t charge any ‘emergency’ or ‘rush’ rates. So pleased to have AC Pros … an invaluable service.
Adam arrived, and from start to finish, he walked me through each step of the HVAC maintenance process. Very knowledgeable, courteous, and professional! I will absolutely recommend this company to anyone looking for high-quality work at a fair price!!
We had an A/C emergency on a Saturday. Adam from AC Pros of Florida not only fixed our issue, but also came out quickly the same day! He was extremely professional and knowledgeable.
Billy took the time to explain everything in terms I could understand. He answered a million questions without hesitation. I never felt like he was not interested in my concerns. He was at my business within 30 minutes of my initial call to him. Adam is also part of their very knowledgeable crew. Calm, reassuring and incredibly polite. I would recommend this fabulous group to anyone.
I called Billy at AC Pros of Florida, and he returned my call that day. He continued to try to get in touch with us. My phone was out of commission, and I am a terrible emailer, but he continued to try to get in touch with us. He did not let the ball drop. Through his determination, we finally got together. The man who checked everything out for us gave us the full picture. We could have more pressure put into the system to keep it going, so we asked him what would be the cheaper route in the long run, and he explained everything in full detail, not leaning towards a sale or not. He came up with price alternatives and gave us the picture. We opted to have a new air conditioner/heating unit put in. They came the next week and took the old out , put the new in, including a new thermostat and cleaned up everything. They were remarkable and not overly expensive. They also told us how to help keep it from having problems in the future. We live in sugar sand, and it is very dirty and easy to get into the coils, so they told us to put rocks and stones around the coils, so as not to take in the dirt. They gave us many other hints to help keep problems at bay. They were beyond being the best we could have hoped for. The tech guy was terrific. He looked and looked until he found the problem. He fixed the problem, and the AC is working fantastic. It actually works better than when we first got it. He was very helpful about buying filters and how to not hinder the operation of the AC unit. He was probably one of the best technicians we have ever had for anything (and we have had a lot of them).
Awesome company. Always on time, fair prices, and they are always punctual! I highly recommend them.
I am very impressed with the way AC Pros of Florida takes care of their customers. I am very pleased.
My AC wasn’t working, so I contacted AC Pros of Florida, and they send a tech who I believe was also the owner. He was nice and worked with me in regard to the pricing. I thank God and I was grateful now my AC is running fine. I would definitely refer AC Pros of Florida to friends and family.
Extremely honest and professional. I called the emergency services number at 8 am on a Sunday when my AC stopped working in the middle of the night. I had a callback within minutes. They were at my house within an hour and had my AC up and running in no time. I highly recommend! So happy with their service.
Fantastic people to deal with. Very professional and honest. The AC unit we chose to have installed was a great price. I would recommend this company to anyone. They are awesome!! A++++!!!!
I came home from work, and my house was 85 degrees inside. It was six at night. I called, and the technician said, no worries, give me your address and I will be over soon. The technician worked in the rain to repair my AC! Very nice company. I highly recommend!
All work was done and there were no hidden fees. I would definitely recommend them and use them again.
Adam showed up early and was very professional and knowledgeable. He explained everything to me about the system and the problem in an easy-to-understand fashion. Excellent service. I would highly recommend them.
I called with a failing outside unit in the summer, and they were here within an hour. Very knowledgeable and professional. I would recommend these guys to anyone with an AC issue, for sure.
Adam arrived as scheduled. Pleasant and professional. He was very through in his diagnostics and explained everything he was doing / did to the unit. This unit had a few problems, and Adam worked on them systematically. In 3 hours, he had that baby up and running great! Thank you, Adam and AC Pros of Florida, for a job well done and at a great price too.
We recently had a new A/C unit installed to replace an aging unit in our home, and we chose AC Pros of Florida because of their outstanding service and competitive pricing. From the initial quote to the actual install, AC Pros did a great job. Our installers were Adam and Kris, and they were professional, personable, knowledgeable and efficient. They worked together as a team to install a new air handler in the garage and a new condenser outside. They also provided a new pad, wiring, electrical and a programmable thermostat for us. Adam and Kris took time to thoroughly test the unit, ensuring all of the airflow vents in each room were working properly and installed properly, and they even programmed the thermostat for us. When they completed the job, they cleaned up inside and out. It was as if they were never here. That doesn’t happen very often! It was a pleasure to work with Kris and Adam, and we highly recommend AC Pros to anyone looking to replace or repair their HVAC unit.
Great customer service here! I needed my A/C repaired because it quit working overnight. They were able to come to my home same day at a time that was convenient for me. From the office call to the technician, they were extremely helpful, professional and courteous. Great job and thank you, AC Pros of Florida!
Adam, the tech, was prompt and very knowledgeable. He took the time to explain everything and had our unit up and running in a short time. I’ve used them before and will definitely use them again. Thanks again, Adam, for your professional service.
AJ came so fast and assessed my air conditioner system and quickly came up with a resolution. He fixed the minor problem, and I’m back up and running! Definitely appreciate him, and Marcia for being so prompt at scheduling him! it was definitely an SOS When I contacted her.
Talk about going above and beyond! This company clearly has great leadership / office support. When Adam arrived, he took care of everything and explained thoroughly for me to understand (I don’t know HVAC lingo). A part had to be ordered to repair my unit, and the staff at AC Pros of Florida made it their destiny to come back later with part in hand to make sure the job was finished so I can have AC before nightfall. Marcia in the office was also professional and gave me updates on the tech’s location and part along the way, even after business hours.
I called AC Pros of Florida on a Sunday, on Father’s Day. Billy was here within 30 minutes. He told me what I needed. He ordered it, and when the part came in, Kris came here to fix it. I only wish I knew about this company 5 years ago before I bought a unit from another company that charged me more for the unit than it was supposed to be. My business will always be with AC Pros, so thank you, AC Pros. God bless you.
AC Pros of Florida will do all of my A/C work from now on. They are very professional and detailed in everything they do! They went above and beyond to make sure everything was running smoothly before leaving. Thank you all for a job well done!
Billy and Adam are awesome! I woke up on a Sunday morning to our outside unit not turning on. I knew that the capacitor had blown as it always does for some reason. I called a couple of 24-hour places that either never called back or called back 24 hours later. I asked an old neighbor who they used and they referred me to AC Pros of Florida. When I called, the phone was promptly answered and Adam was out within an hour to service my A/C. He was extremely professional and had the utmost respect of our well-being during the COVID-19 crisis. I would recommend these guys over and again!
Great experience. Knowledgeable. Accurate. Trustworthy!! Thank you so much for an excellent service!
Great, efficient service. They came out quickly and fixed the problem the same day. I’m so thankful for AC Pros of Florida.
By far the best service I have ever had is from AC Pros of Florida. I finally have an A/C company to call when I need service.
The technician, Adam, was very knowledgeable of the AC unit and took the time to explain the procedure he would take to get the problem resolved. Once completed, he stayed for a while to make sure everything was working properly. Something wasn’t right, so he stayed till everything was working properly before he left. Job well done.
Adam and Dalton were courteous and thorough when they performed their service on our AC. Thank you, thank you.
Every employee whom I had contact with was professional and personable. They were always on time, honest, and hard working. I am very happy with the result of our purchase and installation.
Michael arrived in a timely manner and quickly got our AC running. Thank you, AC Pros of Florida.
I had a major water leak into the return air plenum (over 15 gallons) and desperately needed someone to come look at the nightmare I was having. Within 20 minutes of calling A/C Pros of Florida, a service tech was at my house (on Saturday by the way). After inspecting the problem and determining system failure was imminent, the only reasonable choice was replacement. The following Monday, they showed up and got to work. Since time was of the utmost importance, I chipped in and rebuilt the platform while the tech was setting up the outside unit. I was really impressed with Michael as he pushed through the job without even stopping for lunch. He had the system replaced and running by the end of the day. Thank you for taking care of me so fast. You guys are awesome.
I bought a mobile home with a non-working HVAC system. I called AC Pros of Florida, received a very competitive price quote, and the job was started and completed the following day. Excellent service from Billy, Walt, and another member of their team. Highly recommended! 5-star company.
I’m a realtor/property manager, and I use AC Pros of Florida for all of my rentals! They also just put a new unit in my home. I highly recommend them to my family, friends and customers! Reliable and trustworthy!
The A/C Pros were quick to respond, friendly and knowledgeable! Our new A/C was installed the very next morning. We were quite impressed with their service. Highly recommend!
I was having problems with my air conditioning unit at our business, Fantastic Sam’s, for years. I called AC Pros of Florida. They nailed my problem immediately. The previous company did not install the ductwork properly. They installed a new unit with ductwork. My air conditioning works perfectly. They are fast, reasonable and explain everything. When my home unit failed, of course I called AC Pros. They installed my new system fast and neat, no sweat. Thank you, AC Pros. Great job .
The owner came out on an emergency call because all of his techs were on the job. He was fantastic! He was very honest. He found that it was a loose wire, not the compressor, saving me $5,000 or $6,000 for a new system! He fixed it right away. Now I have an AC guy for life!
Nice guys. Great and timely service. Affordable and reasonable. I will use them again. Thanks!