I have recently had a repair to my AC unit. The unit is only 2 1/2 years old and was installed by a different company. I did not wish to use them again. So I contacted AC Pros and from start to finish I could not wish for a more professional company. Randy who installed the coil is a credit to the company. Also I want to thank the owners also. Great service and gave me confidence and faith in contractors. Thank you all so much. Highly recommend this company.
Fantastic people to deal with. Very professional and honest. The AC unit we chose to have installed was a great price. I would recommend this company to anyone. They are awesome!! A++++!!!!
Great, quick. friendly service!
They were very professional & informed me on all aspects of the installation. At this point they are 99% done but I wouldn't hesitate a recommend I'm very satisfied.
Quick response, great customer service. I would recommend them for all of your A/C needs.
Great follow up to complete county inspections Very prompt
They were on time which is a miracle in Florida and unlike other A/C contractors I have used, they didn't try to scare me into buying a new unit and in fact said my A/C was in great shape. They were professional and courteous and I am happy to continue to use their service.
They came out even before the appointment, they were helpful and considerate, even one of the owner's came out to help, I like this business
I will continue to use their service for maintenance and repairs
Billy was very professional, clean, timely and his price for the repair was exceptionally better than other quotes. I would not hesitate for a second to refer him to friends or family and I will certainly hire him again!
Billy knew what the problem was caused by. One or two solutions, expensive or minor, given by my phone conversation before coming out. Followed up with three phone calls, came AM next day, problem was minor and repaired..Need AC service call Billy , you will be greatfull you did.
I will use their service again, if needed.
Prompt response and good customer service.
Khris was very personable and prompt and found the problem right away and fixed it.
They were awesome on communicating and most of all SHOWING UP that is rare around our parts...
They were great! Showed up on time, did quality work, were polite and efficient... highly recommended!
90 degrees and A/C went out. Kris was at my house within an hour, diagnosed the problem within minutes and had it fixed and running in no time at all. As it is a very old unit, I've hired them to replace it.
Kris Drobneck was very thorough and professional
Billy and Walt were very professional. Came when they said, completed the work as planned, it was a very good experience. Highly recommend this business to any one needing air conditioning work.
They came on a Saturday evening, interrupting their own family outing because it was an emergency. Because of what they found they possibly averted a fire. He pro worked fast, explained all my options and was very courteous. I will hire them again.
They came when the said they would and completed the job in the time frame they said it would
Quickly scheduled, arrived on time and were very informative about repairs needed. Would recommend for repairs. They use Rheem only though as their replacement AC units, would recommend exploration of additional brands (ex Carrier, Trahn).
That called immediately, provided self assistance to the problem to keep us from having to call for a repair. Unfortunately, we did try their suggestions and still needed a tech, which they provided in the same day. Very helpful and informative.. We would definitely use them again for all A/C needs
Very courteous professional and polite.
Professional, friendly. Took the time to explain all of the process. prompt, and actually answered / and returned calls!! ABSOLUTELY RECOMMEND
It was great.
My project was the removal of 2 heat pump exterior units and their indoor air handlers, and install new units. I am very pleased with the project results. Billy and Walt did all the work in a very professional manner. Their attention-to-detail was high. They did a good job cleaning up. They politely answered all my questions. They began the project within a week of giving me the estimate and stayed on the job for 4 days until completed. A/C Pros is a veteran owned company and that was one of the reasons that I selected them for my project.
they came in time. immediately knew where the problems was. repairs were made satisfactory. I am very pleased.
The company is very professional, they do what they say and get the job done without a glitch, and they were competitive with their prices. A Wonderful experience.
Called at 2:30. Said someone would be here around 4. Arrived at 3:30, took care of the problem and was done by 4. Responsive, professional, and friendly. What more can we ask for.
Very prompt service and knowledgable.
Knew exactly what the problem was and had the parts on his truck. Very professional. Would use them again in a heart beat.
Billy was a wonderful technican! He accessed the situation quickly and had everything fixed in about 1 hour. We will use them for any future A/C needs.
I will be using them for all my future needs. They are prompt to contact you and get the repair done for a great price. I contacted them on Saturday night at 9:30 PM through the home advisor website and recieved a call within a minute, on Sunday morning they were at my house and fixed my AC, this was on a holiday weekend. So professional and friendly. I need to replace my old unit and this will be who I contract to do the work.
Honest and fair company to do business with
They arrived on time,worked diligently every day, were very professional. Job was complete replacement of 2 heat pumps systems(including ducts, returns,etc.). Very knowledgeable. Their bid was much lower than other contractors with identical units. Quite satisfied with their performance.
The day after we called, they came out to check our central A/C unit. We bought the house 3 years ago and knew the unit needed service. They checked our air handler and cleaned the A/C coils and everything else. They said the air handler looked fine. We were told that the contacter was ready to go and the fan motor needed to be replaced. My husband had worked with air conditioning before when he worked for the county in facilities management so he knew they were telling the truth. They even took out the old parts and showed the damage. The fan motor was the most expensive part and our service agreement includes two cleanings a year. Therefore the first visit was a little expensive but they do come twice a year and any future repairs are discounted. They seemed customer service oriented and professional. Buy the way our Trane AC is 28 years old so it definitely lived up to its name. They informed us that if the compressor goes in the future, the unit will have to be replaced. I would recommend them to anyone.
Great customer service. Had an after hours call and they were here within an hour. Diagnosed the problem and worked to correct it immediately. I’ve dealt with a few other HVAC contractors in the past and had concerns with what they were recommending, but not with AC Pros. Walt was great in explaining and showing what was wrong and what the options were to correct it. Honest and ethical company!
I was having problems with my air conditioning unit at our business Fantastic Sam's for years. I called AC/ PROS. They nailed my problem immediately. The previous company did not install the ductwork properly. They installed a new unit with ductwork. My air conditioning works perfectly. They are fast, reasonable and explain everything .
When my home unit failed of course I called AC/PROS. They installed my new system fast and neat, no sweat. Thank you AC/PRO'S great job .
I called Billy at AC Pros and he returned my call that day.He continued to try to get in touch with us. My phone was out of commision and I am a terrible email-er, but he continued to try to get im touch with us, he did not let the ball drop. Through his determination we finally got together. The man who checked everything out for us gave us the full picture. We could have more pressure put into the system to keep it going, so we asked him what would be the cheaper route in the long run and he explained everything in full detail, not leaning towards a sale or not. He came up with price alternatives and gave us the picture. We opted to have a new air conditioner /heating unit put in. They came the next week and took the old out , put the new in, including a new thermos stat and cleaned up everything. They were remarkable and not overly expensive. They also told us how to help keep it from having problems in the future. We live in sugar sand and it is very dirty and easy to get into the coils so they told us to put rocks an stones around the coils , so as not to take in the dirt. They gave us many other hints to help keep problems at bay. They were beyond being the best we could have hoped for.
I never leave reviews but I was blown away by the excellent service I received. I had an after hours call they were able to resolve immediately. Trustworthy and affordable, will definitely use them again.
Very happy with the work that was completed by the A/C Pros. Will be using them in the future for all of our repairs.
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